The items we produce are CX items for our customers, so-called bottleneck goods with a low order value. To avoid incurring any additional storage charges, many customers order these items – which are often not kept in stock – on an order basis.
We deliver the right amount at the right time and to the right place so that production is not disrupted. But if there are still unforeseen shortages in our customers’ warehouses, then we quickly provide replacements. It may sound trivial, but it isn’t, as many purchasing managers have surely experienced themselves.
Every disruption in the supply chain causes subsequent costs and even loss of production, which should be avoided. With our simple business process, we are able to deliver on time and at short notice.
We are in a good position to be able to deliver the right item in the right quality, at a competitive price and at short notice. This is our answer to global supply chains which are increasingly intermeshing. In 2016, we exported 70% of our turnover abroad. Our target countries were Poland, Hungary, China, Switzerland, Austria and Turkey. To not waste any time in the process, we draft the necessary export accompanying documents and goods receipts ourselves. After all, we know that for our customers, every day counts. We work together with logistics service providers, who are some of the most reliable in their industry.
If product quality was the only deciding market advantage up until now, then today it is speed on the market.